Privacy Policy

Last updated: February 14th 2026 

1. Who we are

Terra IQ Limited (“we”, “us”, “our”) provides environmental and climate data products and services for professional use. This Privacy Policy explains how we collect and use personal data when you use our website or contact us.

2. What personal data we collect

We may collect:

• Contact details (name, email address, telephone number, organisation, job title)
• Enquiry details (the content of messages you send us)
• Technical data (IP address, browser/device information, pages visited, and similar analytics data)
• Marketing preferences (if you opt in)

3. How we use your data

We use personal data to:

• Respond to enquiries and provide information you request
• Arrange demonstrations, pilots, and commercial discussions
• Improve and secure our website and services
• Send marketing communications where you have opted in (or where permitted by law)

4. Our lawful bases

We process personal data on the basis of:

• Legitimate interests (responding to business enquiries; improving and securing our services)
• Contract (where necessary to perform or prepare to enter into a contract)
• Consent (for certain cookies and marketing communications)
• Legal obligation (where applicable)

5. Sharing your data

We may share personal data with trusted service providers supporting website hosting, analytics, email and business operations. We require appropriate confidentiality and security obligations. We do not sell personal data.

6. International transfers

Some providers may process data outside the UK. Where this occurs, we use appropriate safeguards such as recognised transfer mechanisms.

7. Data retention

We keep personal data only as long as necessary for the purposes described above, including to manage enquiries and any contractual requirements.

8. Your rights

You have rights under UK data protection law, including access, correction, deletion, restriction, objection, and (where applicable) portability. You can withdraw consent where processing is based on consent.

9. Security

We use reasonable technical and organisational measures designed to protect personal data.

10. Contact and complaints

For privacy queries or rights requests, contact: ellisdodwell@terra-iq.co.uk 

You can complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we handle your data.